Patient and Public Engagement (PPE)

SCN Resources

  • The Patient and Public Engagement Strategy describes the approach of the South East SCNs and Clinical Senate to PPE.
  • The Making a Difference Final Report and the Making a Difference Executive Summary describe the outcomes and insights learned from an Action Learning Set designed to develop new collaborative ways of undertaking PPE across Kent, Surrey and Sussex.  This was a joint venture with Macmillan Cancer Support and involved bringing together SCN and Clinical Sector staff with Third Sector representatives and PPE Specialists.
  • Engage! 2014 is a report from an event on 8th July 2014 aimed at promoting the role and voice of patients and the public in the SCNs programme of work.  It includes presentations from the day and summaries of group discussions on what good would look like in terms of earlier detection and diagnosis of disease, the long-term management of condition and access to emergency & urgent care.

Regional and National Resources

  • The Insight Dashboard is a regularly updated, web based platform that allows the NHS and the public to see how patients and the public perceive certain NHS services.
  • The NHS England Participation Pages have a number of engagement resources including:
    • Transforming Participation in Health and Care – a guide for commissioners
    • Participation Bite Size Guides - on principles, governance, planning and budgeting
    • Participation Works – a partnership of seven national children and young people’s agencies that enables organisations to effectively involve children and young people in the development, delivery and evaluation of services that affect their lives
  • NHS Citizen is a work in progress, but will eventually be a participation infrastructure for NHS England, where participants can become citizens of the NHS, not just consumers of its servicesThrough NHS Citizen, people will be able to hold the Board to account, set the agenda for discussions, and find others with shared interests – all in an open, transparent and public environment.  Its development is being undertaken by Involve, the Democratic Society, Public-i and the Tavistock Institute alongside NHS England.
  • Patient Voice South is dedicated to improving patient and public participation (PPP) in the design and delivery of healthcare across the South of England and has many available resources.

  • Learning from Experience Surveys 2014 are a set of slides designed to communicate what patients are saying about the NHS from NHS patient surveys and other sources of insight.

Getting Involved

To get involved in the work of the clinical senate does, please contact Ali Parsons, Associate Director, at with your initial enquiry.

Attendees who have taken part in South East Clinical Senate summits are invited to become part of the Clinical Senate Assembly. At present general interest in the Clinical Senate Assembly will ensure that interested parties are signed up, only, to receive updates on our progress. When we need more active involvement in the future the clinical senate will make contact with individuals with further details and an estimate of the time commitment being asked.