What is our vision of public participation?
Tim Kelsey, formerly National Director of Patients and Information, NHS England
“Every part of our health and care system is shaped and improved by involving those who use and care about our services. Everyone contributes their distinctive perspective, especially those who face the greatest health disadvantage and the poorest health outcomes. Progressing from listening and understanding to collaboration and responsiveness, we all benefit from a rich understanding of what is needed and how to co-design and deliver services that meet these needs.”
Why do we need public participation?
Participation for improvement
Insight gathered from the public helps to improve services and outcomes as well as potentially helping to spot failures. Listening to and using the voice of patients and the public were never more forcefully presented than in the Francis report. The use of patient and staff focus groups in the Keogh review into the quality of care and treatment provided by 14 hospital trusts in England was probably the single most powerful aspect of the review process and ensured that a cultural assessment, not just a technical assessment, could be made.
How do the Senates obtain public/patient participation?
Senate Council Patient Members
There are currently 5 lay members for the South East Clinical Senates. Two sit on the Kent, Surrey and Sussex Council and three sit on the Hampshire and Thames Valley Council. They were appointed after an open recruitment process and will serve an initial period of 2 years, in line with other members. The lay members bring a different perspective to the Council meetings and its deliberations and they draw from their own experience, from their involvement in patient groups, voluntary organisations and other activities across the South East.
To get involved in the work of the Clinical Senate, please contact the South East Clinical Senate support team at firstname.lastname@example.org with your initial enquiry.